Software fixes, automation and custom builds
Fixed so it stays fixed. Built to save you time.
Failing software, manual processes and reports built by hand. I find the real problem, then fix it or build what's missing.
Based in Spokane, WA. Working locally and remotely.
A problem caught and fixed along the way, and the result on the owner's dashboard.
- 300+
- open defects on machine-control software, all eventually fixed, with new reports nearly stopping
- 10+ steps → 1
- a weekly spreadsheet routine replaced with a one-screen form
- −20%
- monthly cloud spend on an e-commerce platform, after a thorough review of every resource
What's broken?
The problems I'm usually called in to fix.
- The same data typed into several systemsSee how I fix this
- Software that’s broken, stalled or abandoned, from an old system to an AI-built app that isn’t ready for real customersSee how I fix this
- You want to use AI, but don’t know where to start or how to use it wellSee how I fix this
- Numbers you can only see after an hour of exporting and pastingSee how I fix this
- Paying for several tools, with no clear picture of what’s used or what overlapsSee how I fix this
- A one-off problem no off-the-shelf tool solvesSee how I fix this
Email not working, or a new computer to set up? I do everyday tech help too
// how I work
Here's how I evaluate a process.
When a problem needs a closer look, we go through the process together. I map it like this, mark where the time and money go in red, and write up the fixes worth making first in green.
01
Map it together
In person in Spokane or over a video call. We discuss the process from start to finish.
02
Mark the problems
Double entry, manual steps, missed follow-ups and tools you pay for twice. Each one gets a time or dollar cost.
03
Get the fix list
A written report with the suggested fixes, ranked by priority. It’s yours to keep, whether or not you hire me.
It starts with a free 30-minute call.
Bring one frustrating process, tool or bill. If a written review like this is the right next step, I'll say so and quote it before any work starts.
Featured work
Problem, fix, result.
One example: a weekly routine cut from 10+ steps to one screen.Read the story
Before
10+ steps, every week
- 1Collect the amounts due for the week
- 2Type each amount into a spreadsheet
- 3Work out the total in the spreadsheet
- 4Open the system
- 5Re-enter the amounts there
- 6Update the values to match
- …and the rest of the routine
The same numbers typed twice, in two places.
After
One screen, a few clicks
Enter the amounts once
The total is calculated and written straight to the database. Three or four clicks in all.
Earlier role · Software Rescue
Turning around software with hundreds of open defects
Machine-control software had a long list of open defects and a backlog that was hurting customers. I took over as the only engineer in the code, fixed what mattered most first, and new reports nearly stopped.
Earlier role · Automation & Integrations
From a 10+ step spreadsheet routine to a one-page form
During a core-platform migration, I worked with each department, found where manual spreadsheets and re-keying lived, and replaced them with simple forms and automation.
My own business · Workflow and software cost
Growing a contracting business by getting the processes right
I started a contracting and handyman company alone and grew it to a working crew by figuring out the process behind each job, then making it repeatable and cutting the software bill by more than half.
Who you'd work with
Software engineer. Small business owner.
I'm Tyler, a software engineer with more than eight years of experience building, fixing and improving software.
I also own a contracting company, so I've felt firsthand how much time a business loses to clumsy tools and manual work.
Oakheart brings those two sides together: engineering skill, and an owner's sense of what actually matters.
Honest scope, clear prices.
Clear estimates, changes agreed in writing, no surprise invoices.
You own it.
Code, accounts and documentation are handed over. No lock-in.
Small, verified steps.
I fix things in pieces I can check, and I tell you plainly when something isn’t worth fixing.
Beyond business software
Interactive training and simulation.
I also build interactive and VR training, including a multiplayer simulator for fire departments. I've released a VR title on the Meta Quest store, and I'm developing more games.
FAQ
Common questions
What does a typical project cost?
It depends on scope, so it starts with a free 30-minute call. If there’s a fit, I quote the work in writing before anything begins, as a fixed price wherever the scope is clear enough. Small fixes are small jobs. Larger or more technical work starts with a paid review or assessment, credited toward the project that follows. Prices exclude any applicable sales tax.
Do you work with businesses outside Spokane?
Yes. Most work is done remotely, with video calls and shared documents. I’m happy to meet in person around Spokane, and I’m open to discussing travel to a customer in certain cases.
Do you work with larger businesses and IT teams?
Yes. I work directly with owners, operations teams and department leads, alongside your IT staff and software vendors when needed.
How do you run a project?
Every project has written deliverables, milestones and sign-off, and any change in scope is agreed in writing first. I quote a fixed price where the scope is clear enough. I’m reachable during normal business hours, and we agree how we’ll communicate at the start.
Who owns the software you build?
You do, once you’ve paid. Code, accounts and documentation are handed over, so another developer can maintain the work. I keep my own reusable tools and grant you a license to use them in your project.
I already pay for software. Can you make it work better instead of replacing it?
Usually, yes. Connecting and configuring what you already have is often the cheapest fix.
What if my last developer disappeared?
That’s exactly what Software Rescue is for. The first step is making sure you have access to your code and accounts.
Can I get support after handoff?
Yes. It’s usually billed hourly, or quoted for specific fixes and improvements.
Not sure where to start? Book a free 30-minute call.
Bring one frustrating process, recurring software expense or broken system. We'll talk through what's happening, what you've tried, and whether I can help. If there's a fit, I'll explain the best next step.
Spokane, WA